FAQ

Ordering

How do I order Online?
Can I place my order over the phone?


Order Changes

Can I make changes to my order?
Can I cancel my order?
How would I change my shipping address?


Payment

What methods of payment do you accept?
What currency do you accept?


Security/Privacy

Is your shopping cart secure?
Do share or sell customer information?


Shipping

What shipping methods are available and what are delivery times?
Do you ship to PO Boxes?


Order Status

How do I know the status of my order?
My order has not arrived. What Do I do?

Special Orders

I do not see a product I want. Can you special order it?
What happens if a product is backordered or discontinued?



Returns

Can I return or exchanged a product?
I received the wrong product. What do I do?

Contact Us

How can I contact you?
Where are you located?